FAQ
Questions Answered
Everything you need to know about working with us. If your question isn't here, get in touch.
We use encrypted communications (ProtonMail, Signal), anonymous domain registration, and secure hosting. Your real identity is never linked to your online presence. We don't keep unnecessary records, and all data can be deleted on request.
No. We don't ask questions about your work or require any personal details beyond what's necessary to deliver the service. We understand the need for discretion and operate accordingly.
Yes. We can set up everything using pseudonyms and anonymous payment methods. Your real identity doesn't need to appear anywhere in our communications or your final deliverables.
We accept bank transfer, cryptocurrency (Bitcoin, Monero), and cash for in-person consultations. Payment methods can be discussed to find what works best for you.
Service Exchange allows you to trade your professional skills for our services — no monetary payment required. If you have valuable expertise, we can discuss a fair exchange where you provide your services and we provide ours. It's perfect for creative professionals who prefer to barter skills rather than pay cash.
We accept a wide range of professional skills including: Photography, Videography, Hair & Makeup, Styling/Fashion, Copywriting, Social Media Management, Graphic Design, Translation Services, Voice Over, Personal Services, and more. If you have a skill not listed, select "Other" when booking and tell us about it — we're open to creative exchanges.
Simply select "Service Exchange" when booking, choose your skill category, and describe what you can offer. We'll review your proposal and get back to you within 24 hours. If we're a good match, we'll discuss the details and agree on an equivalent value exchange. All exchanges are subject to availability and approval.
Personal Services covers a range of professional services that don't fit into other categories — this could include companionship, personal assistance, lifestyle services, or other bespoke arrangements. We're discreet and non-judgmental. Simply describe what you can offer when booking, and we'll discuss if it's a good fit.
Most websites are completed within 2-4 weeks, depending on complexity. Rush delivery (7 days) is available for an additional 50%. We'll give you a specific timeline during your consultation.
Absolutely. We can update, redesign, or add features to existing sites. We can also help migrate your site to more secure, privacy-focused hosting.
Yes. Monthly maintenance packages are available from £47/month, which includes updates, security monitoring, and priority support. One-time support is also available on request.
Minor changes are typically included in your package. For larger updates or new features, we'll provide a quote. As an existing client, you'll always receive priority scheduling.
Yes, we work with both independent professionals and small agencies. The same discretion and quality applies regardless of your setup.
Yes, in-person consultations are available in Central London by appointment. All meetings are conducted discreetly. Remote consultations via encrypted video call are also available.
💫 Service Exchange Available
Have a professional skill? Photography, video, styling, copywriting, or something else? Let's talk about a trade.
Get in touch to discuss