Privacy Policy

Our Commitment

Rose Connect is built on discretion. We understand the importance of privacy in your industry, and we take it seriously. This policy explains how we handle your information.

Information We Collect

We collect only what's necessary to provide our services:

• Contact information you provide (email, phone, messaging handle)
• Project requirements and preferences
• Content you provide for your website or marketing materials
• Payment information (processed securely, not stored by us)

What We Don't Collect

• Your real name (pseudonyms are accepted)
• Personal identification documents
• Information about your clients
• Tracking data or analytics from your website visits

How We Use Your Information

Your information is used solely to:

• Deliver the services you've requested
• Communicate with you about your project
• Process payments
• Provide ongoing support if applicable

Data Sharing

We never share your information with third parties for marketing purposes. Your data may only be shared with essential service providers (hosting, domain registration) where necessary to deliver your project, and only the minimum required information is shared.

Security

We protect your information through:

• End-to-end encrypted communications (ProtonMail, Signal)
• Secure, encrypted file storage
• Regular deletion of project files after completion
• No paper records

Data Retention

Project files are deleted within 30 days of project completion unless you request otherwise. Contact information may be retained for ongoing support purposes but will be deleted immediately upon request.

Your Rights

You have the right to:

• Request access to any data we hold about you
• Request correction of inaccurate data
• Request immediate deletion of all your data
• Withdraw consent for communications at any time

Cookies

This website does not use tracking cookies. We may use essential cookies for basic functionality, but these do not collect personal information or track your browsing behaviour.

Contact

For any privacy-related questions or requests, contact us at hello@roseconnect.co.uk