IT Support & Repairs
Tech Problems Solved.
Fast.
Computer running slow? Won't turn on? Virus everywhere? I fix it all — and I'll explain what happened in plain English.
IT Services That Cover Everything
From a broken laptop to a full network setup — if it involves technology, I can handle it.
Computer & Laptop Repairs
Hardware diagnostics, screen replacements, keyboard repairs, battery replacements, motherboard troubleshooting. If it's broken, I'll find out why and fix it. Most repairs completed within 24-48 hours.
Windows Installation & Setup
Fresh Windows installs, upgrades (Windows 10 to 11), dual-boot configurations, driver setup, software installation, and full system configuration. Your computer will feel brand new.
Mac OS Support
macOS installation, setup, troubleshooting, migration from old Macs, Time Machine backups, performance optimisation. I speak Apple as fluently as I speak PC.
Virus & Malware Removal
Infected with ransomware, spyware, adware, or viruses? I'll clean your system, remove all threats, install proper protection, and make sure you're secure going forward.
Data Recovery
Deleted files, failed hard drives, corrupted systems — I recover data you thought was gone permanently. Business documents, family photos, important projects. Nothing is too challenging.
System Optimisation
Is your computer sluggish? I'll deep-clean it, remove bloatware, optimise startup programs, upgrade where needed, and make it run like new again.
Remote Support
Many issues can be fixed without you leaving your home or office. I provide remote IT support across the UK — quick, convenient, and often more affordable.
On-Site Support (London)
For issues that need hands-on attention, I'll come to you anywhere in London. Home or office, I bring the expertise and tools needed.
Network & Wi-Fi Setup
Router configuration, mesh Wi-Fi installation, network security, printer setup, multi-device connectivity. Get your entire space connected reliably.
Email & Software Setup
Microsoft Office, Outlook, email migration, cloud storage setup (Google Drive, OneDrive, Dropbox), software installation and licensing.
Why Choose RoseConnect for IT?
We're not a faceless repair shop. The RoseConnect team cares about getting your tech sorted right.
Fast Turnaround
Most repair completed same day or next day. I understand you need your computer working — I prioritise getting you back online.
No Fix, No Fee
If I can't solve your problem, you don't pay. Simple as that.
Honest Assessments
I won't tell you that you need a new computer when a £30 fix will do the job. I give you the truth and the most cost-effective solution.
Data Safety Guaranteed
Your data is sacred. I back everything up before any work begins. Your files, photos, documents — they're safe with me.
Common Issues I Fix
Sound familiar? Whatever's wrong, I've seen it before.
- Computer won't turn on or keeps crashing
- Blue screen of death (BSOD)
- Slow performance and freezing
- Internet/Wi-Fi connectivity issues
- Printer not working
- Software won't open or keeps crashing
- Email not sending or receiving
- Forgotten passwords (where legally authorised)
- Overheating and loud fan noise
- Screen damage and flickering
- Keyboard keys not working
- Battery draining too fast
- "My computer is just acting weird" — yes, I fix that too
Transparent Pricing
No hidden fees, no surprises. Here's what you pay — and what you don't.
Business IT Support Packages Available — Monthly retainer for ongoing support
Don't Let Tech Slow You Down
Whatever's wrong, I've seen it before. Message me now and I'll get you sorted.